Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Returns window is extended during holiday until January 31, 2023.

We hope you absolutely love our products. If for any reason, you're not happy with your purchase, we offer FREE RETURNS. However, if you have purchased a pack of hangers - please only test out 1 of the hangers in the pack so you can send the remaining hangers back in their original packaging). 

To start a return, you can contact us at support@createyourcove.com. If your return is accepted, we’ll send you a free return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any other questions.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.